Welcome, NextRx Members
Express Scripts' recent acquisition of NextRx is good news for members. Our combined experience and commitment to excellent patient service will help promote better health and value for millions of NextRx members.
Please continue to access your prescription-drug plan online as you always have (either through your health plan provider's website or the NextRx website). Depending on your plan, your web account may link directly to pharmacy information from Express Scripts or we may let you know how to get started on Express-Scripts.com, where you'll find many of the same features you've come to expect from NextRx and more.
How do I access my prescription-drug plan online?
For now, please continue to access your prescription-drug plan online as you always have (probably through your health plan's website or the NextRx website). You'll find your prescription-drug plan information there or we'll let you know how to proceed.
Will my refills and prescription history still be available online?
Yes. All of your prescription information will move to Express Scripts and will be available either on your health plan's website, the NextRx website, or Express-Scripts.com. You can still order available refills and view your prescription history, recent orders, and order status details online any time.
What online services are available?
Express Scripts offers easy-to-use web features that make managing your prescription plan as simple as signing in.
- Save time and money by refilling or renewing prescriptions online.
- Switch to convenient Home Delivery for a faster, more cost-effective way to receive maintenance medications.
- Easily answer questions regarding your benefits coverage.
- Compare drug prices to find ways to save.
- Quickly check the status of an order.
- Promptly access your prescription history.
What if I have other questions?
No problem. For help with the Express Scripts website, call 1.877.502.0979. If you have other questions about Express Scripts or NextRx, please call the customer service number provided in your plan materials. (This number may be on your member ID card.)