Careers at Express Scripts

Employee Stories

Shannon L., Employee Since 2001, Patient Care Advocate
Tempe, Arizona

Her Role at Express Scripts
"Providing the customer with top-notch customer service, so that they never have to second guess the call after hanging up."

Why She Chose Express Scripts
"I chose Express Scripts because of its diversity and the scope and number of departments you can work in."

How Express Scripts Differs from Other Companies
"The people I work with are very down-to-earth and have great senses of humor."

Memorable Express Scripts Experience
"I dealt with a patient that had cancer. Whenever she would call, she only requested to speak with me. The patient later mailed me a plaque with an angel on it to let me know how much she appreciated me. To this day, I still have that plaque on my desk."


Sandy S., Employee Since 2003, Director, Consumer Engagement
St. Louis, Missouri

His Role at Express Scripts
"I lead a team responsible for promoting our Consumerology initiatives to our clients and prospects. We work closely with our product teams to enhance existing programs and develop new programs."

Why He Chose Express Scripts
"It's a high-performance, fast-paced organization, and I was looking for a job that would be both exciting and challenging. It's truly a rare combination to have a job that is fun, challenging and personally rewarding, but Express Scripts offers just that."

How Express Scripts Differs from Other Companies
"It is a privilege to work at a company that makes a positive impact on the lives of millions of people every day."

The Culture at Express Scripts
"The culture here is innovative, collaborative and passionate. It's a very open culture where members of senior management interact with employees at all levels of the organization on a regular basis, which helps employees feel connected to the overall goals of the company."


Johanna V., Employee Since 2005, Senior Account Manager
St. Louis, Missouri

Her Role at Express Scripts
"I manage employers' prescription drug benefits by overseeing implementation of account restructuring projects, Medicare part D plans, trend management programs, member communications and a wide variety of other programs."

Why She Chose Express Scripts
"When my husband and I relocated to St. Louis, I was able to stay with Express Scripts and move into my current role. The company has a good reputation and a very forward outlook — Express Scripts is a trendsetter in the Pharmacy Benefit Management (PBM) industry."

How Express Scripts Differs from Other Companies
"The company listens to its employees and is trying to accommodate the increasing requests for work-life balance, for example. There is also a lot of room to grow your career within Express Scripts, as it's a very diverse company with lots of opportunities."

Memorable Express Scripts Experience
"My clients and I have grown very close, and it's nice to know that my work makes a difference to them."


Jim C., Employee Since 2008, Accounting Finance Analyst
Lake Mary, Florida

His Role at Express Scripts
"I service customer accounts and work with them to resolve their needs."

How Express Scripts Differs from Other Companies
"The most obvious difference is being part of a company where employees work in unison. At Express Scripts, there is a team atmosphere, as opposed to everyone looking out for their own interests, which was a popular mentality in my previous workplaces."

The Culture at Express Scripts
"It is a close-knit, employee-oriented company that values teamwork and self-expression."

Memorable Express Scripts Experience
"I'm impressed with the many charitable organizations that Express Scripts works with throughout the year. Numerous employees give freely of their time and resources to help others in need."


Julie J., Employee Since 2006, IT Director
Bloomington, Minnesota

Her Role at Express Scripts
"I'm responsible for the application engineering and project delivery for many different systems, providing overall direction and guidance to drive organizational strategy and creating a culture that encourages employee growth."

Why She Chose Express Scripts
"Throughout the interview process, I was very impressed with the Express Scripts' leadership team, the culture and the opportunities to further grow my skills as a leader."

How Has Express Scripts Added Value to Your Career?
"Leadership development and succession planning are priorities for the organization. After only two years in my first position as IT Director of Quality Assurance, I had the opportunity to move to where I am now. Each new experience provides greater exposure to the business as a whole, as well as a personal challenge to develop my skills, preparing me for the next challenge."

Memorable Express Scripts Experience
"When Express Scripts was awarded the contract for the U.S. Department of Defense TRICARE Pharmacy Program. Our teams worked very hard to put together the proposal, and it was very exciting when we heard we won the bid, knowing that the work ahead of us will directly support our servicemen and women."